Returns & Exchanges
At Products, we want you to love your fashion finds, but if a piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as stylish and stress-free as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing